Aruba AP is not joining the IAP cluster

An IAP cannot join a cluster for multiple reasons. Some of these reasons are listed below.

1. Firmware mismatch-

The new AP’s firmware version is not compatible with the current cluster’s firmware version. so we need to check the firmware version and the sync status of the AP.

you can use below command to check the logs.

Aruba AP is not joining the IAP cluster
Aruba AP is not joining the IAP cluster

2. Standalone AP –

AP should be in Cluster mode, and then it will join the cluster.

Aruba AP is not joining the IAP cluster

If the AP is in standalone mode, it will not join the cluster.

Aruba AP is not joining the IAP cluster

3.Regulatory domain Mismatch –

if AP is from a different regulatory domain (US, RW, JP, or IL), like one is US and the other is RW.

US=USA & Territories; JP=Japan; IL=Israel, EG=Egypt

Canada is part of Rest-of-World = RW

APs with different regulatory domains cannot be joined in a single cluster.

You can use the below command to find the logs. If you show the log system, then you will find domain regularity mismatch logs on AP and VC.

Aruba AP is not joining the IAP cluster

4. Management VLAN mismatch –

We need to check the VLAN allowed (management untagged) on the uplink port of the AP.

Make sure you have configured the correct management VLAN for the AP, the same as for other cluster APs.

5. FIPS-compliant –

If you have a FIPS (enabled) device and the other is a non-FIPS device, then it will not join the cluster.

You can take access for the new AP.

use below command to check FIPS logs.

Aruba AP is not joining the IAP cluster

If you can see the above output, then you can disable the FIPS mode using the below command.

Once run this command your AP will reboot

Aruba AP is not joining the IAP cluster
Aruba AP is not joining the IAP cluster

6. UAP, IAP, or CAP –

Check if your AP is UAP, IAP, or CAP.

you can also use device (AP) part ID to identify the correct AP. (Use datasheet)

7. Auto Join

Check if Auto join option enabled or disabled.

if it is disabled then first you need to add or Approve AP using MAC.

8. Hard Reset –

If you still have issues, you can try an AP factory reset or hard reset.

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